Help:StudioX/en - Revision history

FuzzyBot: Updating to match new version of source page

2025-04-11T09:39:06Z

Updating to match new version of source page

← Older revision		Revision as of 09:39, 11 April 2025
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	''StudioXm.exe - Entry point not found!!''<br />		''StudioXm.exe - Entry point not found!!''<br />
	<br />		<br />
	It seems you're using a very old Windows Version (Windows 7, Windows Vista, ...). It is highly recommended to use a new Windows! Nevertheless you can install the 32bit Version of StudioX, this should still work with your outdated Windows. Only the 64bit Version of StudioX requires Windows 10 or newer.<br />		It seems you're using a very old Windows Version (Windows 7, Windows Vista, ...). It is highly recommended to use a new Windows! Nevertheless you can install the 32bit Version of StudioX, this should still work with your outdated Windows. Only the 64bit Version of StudioX requires Windows 10 or newer. But please note that you may not be able to download firmware updates with your outdated system.<br />
	<br />		<br />
	[[File:Win7Error.png\|border\|none\|x100px]]<br />		[[File:Win7Error.png\|border\|none\|x100px]]<br />

FuzzyBot: Updating to match new version of source page

2025-04-11T09:32:11Z

Updating to match new version of source page

← Older revision		Revision as of 09:32, 11 April 2025
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	=Login for update and device registration=		=Login for update and device registration=
			<br />

			== Firmware update shows Connection Error ==
			* Make sure to use latest Version of the StudioX Software/App. Using an outdated software often fails to connect due to outdated SSL certificates!
			* Also make sure that StudioX app is not blocked by your firewall and that it can access the internet.
			* Using an old/outdated Windows Version (Win XP/Win 7/8) can cause SSL connection error due to missing profiles in Windows. Please make sure to use a current Windows Version. We try to support as much systems as possible. But when manufacturer stopps support for older versions there is nothing we can do, sorry!<br />
			<br />
			{\|cellpadding="10"
			[[File:Fwnet error.jpg\|border\|none\|x200px]]
			\|}<br />
	<br />		<br />

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	[[File:connectivity_error.jpg\|border\|none\|x200px]]		[[File:connectivity_error.jpg\|border\|none\|x200px]]
	\|}		\|}
	* Make sure to use latest Version of the StudioX Software/App~~, the old PC/mac Version 2~~.~~x.x will not be able~~ to connect to ~~the webserver anymore~~!		* Make sure to use latest Version of the StudioX Software/App. Using an outdated software often fails to connect due to outdated SSL certificates!
	* Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!		* Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
	* Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!<br />		* Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!<br />

FuzzyBot: Updating to match new version of source page

2024-08-21T07:10:20Z

Updating to match new version of source page

← Older revision		Revision as of 07:10, 21 August 2024
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	<br />		<br />

	==StudioX ~~does not~~ recognize ~~my device~~ (~~USB2SYS~~)==		==StudioX doesn't recognize the BEASTX system using the USB2SYS serial interface (Windows/macOS)==
	~~''I'm sure I have selected the correct interface port but StudioX scans for some time and than says no device found.''~~		* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your BEASTX device. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
	* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your ~~MICROBEAST PLUS / AR7210BX~~. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
	* Using Windows check the port settings in Windows Device Manager (Press Start and type "Device Manger"). In Device Manager right click ''Silabs CP210x USB to UART'' which is the driver for the USB2SYS interface and choose ''Properties''. In ''Properties'' open the tab ''Port settings'' and make sure the settings are as shown below (115200 baud, 8, none, 1, none). Then click ''Advanced...'' and check FiFo settings. As shown here, you can optimize the serial connection by moving the sliders. Give it a try and test different settings. On our machines, all sliders are moved to the left but you may need different settings.<br />		* Using Windows check the port settings in Windows Device Manager (Press Start and type "Device Manger"). In Device Manager right click ''Silabs CP210x USB to UART'' which is the driver for the USB2SYS interface and choose ''Properties''. In ''Properties'' open the tab ''Port settings'' and make sure the settings are as shown below (115200 baud, 8, none, 1, none). Then click ''Advanced...'' and check FiFo settings. As shown here, you can optimize the serial connection by moving the sliders. Give it a try and test different settings. On our machines, all sliders are moved to the left but you may need different settings.<br />
	<br />		<br />
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	<br />		<br />

	==StudioX ~~does not~~ recognize ~~my device (~~BLE2SYS)==		==StudioX doesn't recognize the BEASTX system when using BLE2SYS bluetooth interface==
	* The BLE2SYS interface must be connected to the SYS port~~; watch~~ out for correct polarity! Make sure the LED on the BLE2SYS flashes ~~in intervals of 2 seconds~~. By default the interface deactivates after 30 seconds when there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.		* The BLE2SYS interface must be connected to the SYS port of the BEASTX device. Watch out for correct polarity! Make sure the LED on the BLE2SYS flashes slow and steady. By default the interface deactivates after 30 seconds when there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
	* When LED on BLE2SYS is flashing repeatedly in short intervals the device is locked due to wrong pin code. Also in this case, power cycle and try again.		* When LED on BLE2SYS is flashing repeatedly in short intervals the device is locked due to wrong pin code. Also in this case, power cycle and try again.
	* Keep some distance between smartphone and bluetooth device (apprx. 30cm or 1 ft). When both devices are too close, the bluetooth connection can be interupted.		* Keep some distance between smartphone and bluetooth device (apprx. 30cm or 1 ft). When both devices are too close, the bluetooth connection can be interupted.
	* Make sure there are no other devices around that can interfere with the 2,4GHz bluetooth connection. I.e. power off your radio transmitter or make sure to keep it at bigger distance to the helicopter. There have been reports that radio systems can interfer with the bluetooth connection when devices are on the work bench altogether!<br />		* Make sure there are no other devices around that can interfere with the 2,4GHz bluetooth connection. I.e. power off your radio transmitter or make sure to keep it at bigger distance to the helicopter. There have been reports that radio systems can interfer with the bluetooth connection when devices are on the work bench altogether!<br />
	<br />		<br />
	Usually when you click "Connect" button, the LED on the BLE2SYS must light up solid blue and data transfer should be displayed in the Studiox app. When LED goes off and you get the message "No device found", power off everything and again check for proper connection between BLE2SYS and ~~MICROBEAST~~ SYS port. Completely close the StudioX app (on iPhone double tap Home button and swipe StudioX app away, on Android hold menu button and swipe app away). Then power ~~on Microbeast~~ and BLE2SYS. Start StudioX app again and try again. Ideally BLE2SYS should be selected already in the menu bar, so just click "Connect" button immediately when app opens.<br />		Usually when you click "Connect" button, the LED on the BLE2SYS must light up solid blue and data transfer should be displayed in the Studiox app. When LED goes off and you get the message "No device found", power off everything and again check for proper connection between BLE2SYS and your device's SYS port. Completely close the StudioX app (on iPhone double tap Home button and swipe StudioX app away, on Android hold menu button and swipe app away). Then power cycle your BEASTX and BLE2SYS. Start StudioX app again and try again. Ideally BLE2SYS should be selected already in the menu bar, so just click "Connect" button immediately when app opens.<br />
	<br />		<br />
	<br />		<br />

	==StudioXm ~~does not~~ find the BLE2SYS bluetooth interface ~~when refreshing the interface list~~==		==StudioXm doesn't find the BLE2SYS bluetooth interface ==
	* Make sure bluetooth is switched on at your smartphone/tablet.		* Make sure bluetooth is switched on at your smartphone/tablet/computer.
	* Do NOT connect to the BLE2SYS device using the bluetooth menu of your smartphone/tablet, StudioXm will establish connection by itself!		* Do NOT connect to the BLE2SYS device using the bluetooth menu of your smartphone/tablet, StudioXm will establish connection by itself!
	* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.		* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.
	* Make sure the LED on the BLE2SYS flashes ~~in intervals of 2 seconds~~. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.		*Make sure the LED on the BLE2SYS flashes slow and steady. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
	* Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified.		* Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified.
	* When the device list is empty, check if Studiox is allowed to use bluetooth (location) in the phone settings		* When the device list is empty, check if Studiox is allowed to use bluetooth (location) in the phone settings
			* When there is a device named "HMSOFT" probably your BLE2SYS hasn't been programmed in factory correctly. Please follow steps as described [[Help:StudioX:HMSoft/en\|here (click)]] in order to get your BLE2SYS working or send it back to your dealer for inspection.
	<br />		<br />

FuzzyBot: Updating to match new version of source page

2024-01-02T10:11:21Z

Updating to match new version of source page

← Older revision		Revision as of 10:11, 2 January 2024
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	\| [[File:Android_all_allowed.png\|none\|x250px]]		\| [[File:Android_all_allowed.png\|none\|x250px]]
	\|}		\|}
			<br />

			== I can't rember the PIN code for BLE2SYS ==
			Please try default codes 1111, 0000 or 1234. If this doesn't help please contact the support team.<br />
	<br />		<br />

FuzzyBot: Updating to match new version of source page

2023-10-24T10:02:59Z

Updating to match new version of source page

@@ Line 139: / Line 139: @@
 ''I get the error message "Wrong login or password". Trying to renew the password doesn't help.''<br />
 <br />
 * Make sure to use latest Version of the StudioX Software/App, the old PC/mac Version 2.x.x will not be able to connect to the webserver anymore!
 * Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
@@ Line 165: / Line 168: @@
 | colspan="2" | [[File:Fwnetwork password 3.PNG|border|none|400px]]
 |}<br />
 <br />

FuzzyBot: Updating to match new version of source page

2022-06-29T11:22:59Z

Updating to match new version of source page

← Older revision		Revision as of 11:22, 29 June 2022
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	=Installation (Windows version)=		=Installation (Windows version)=
			<br />

			==Studiox will not download or install on Windows computer==
			''When downloading with Microsoft EDGE there pops up a little warning sign. When clicking it says the file is not save and only gives the option to delete the file.''<br />
			<br />

			{\|cellpadding="10"
			\|-
			\|[[File:Bildschirmfoto 2022-06-28 um 19.52.44.png\|border\|none\|x200px]]
			\|- style="text-align:center"
			\| Download the file from the BEASTX website.
			\|-
			\|}<br />

			{\|cellpadding="10"
			\|-
			\|[[File:Bildschirmfoto 2022-06-28 um 19.52.54.png\|border\|none\|350px]]
			\|[[File:Bildschirmfoto 2022-06-28 um 19.53.11.png\|border\|none\|350px]]
			\|- style="text-align:center"
			\| A warning message appears.
			\| Click the three dots "..." and choose "Keep file"
			\|}<br />

			{\|cellpadding="10"
			\|-
			\|[[File:Bildschirmfoto 2022-06-28 um 19.53.20.png\|border\|none\|350px]]
			\|[[File:Bildschirmfoto 2022-06-28 um 19.53.25.png\|border\|none\|350px]]
			\|- style="text-align:center"
			\| Here click the down pointing arrow for more options.
			\| Now choose "Keep anyway".
			\|}<br />

			{\|cellpadding="10"
			\|-
			\|[[File:Bildschirmfoto 2022-06-28 um 19.53.56.png\|border\|none\|350px]]
			\|[[File:Bildschirmfoto 2022-06-28 um 19.54.05.png\|border\|none\|350px]]
			\|- style="text-align:center"
			\| Finally, the file was stored on the hard drive.
			\| Open the folder that it was stored to and start the installer.
			\|}<br />
	<br />		<br />

FuzzyBot: Updating to match new version of source page

2022-04-20T07:52:06Z

Updating to match new version of source page

← Older revision		Revision as of 07:52, 20 April 2022
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	[https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Microsoft Visual C++ Redistributable latest supported downloads]<br />		[https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Microsoft Visual C++ Redistributable latest supported downloads]<br />
	<br />		<br />
	~~Note when~~ using a 32bit Windows System you need to install the vc_redist.x86.exe ~~as well as when~~ using a 64bit system ~~with the 32bit StudioX Version~~. ~~Only when using a 64bit Windows System, in combination with StudioX x64, you have to install the~~ vc_redist.x64.exe ~~instead~~!<br />		When using a 32bit Windows System you need to install the vc_redist.x86.exe.
			When using a 64bit system please install both versions vc_redist.x86.exe and vc_redist.x64.exe!<br />
	<br />		<br />
	<br />		<br />

FuzzyBot: Updating to match new version of source page

2022-04-20T07:48:03Z

Updating to match new version of source page

← Older revision		Revision as of 07:48, 20 April 2022
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	<br />		<br />

	==When trying to install StudioX I get an error message that "~~vc_redistx~~.exe" is missing. What's that?==		==When trying to install StudioX I get an error message that "vc_redist...exe" is missing. What's that?==
	On Windows systems StudioX needs the Microsoft Visual C++ runtime environment (Version ~~2017~~) in order to be executed. When your system is not up to date, it may happen that this environment is not installed on your computer, or only a different version is installed. Please install the Visual C++ ~~invironment~~, you can find the necessary setup file in the StudioX Folder on your harddrive (usually C:\Program Files\BEASTX\StudioX or C:\Program Files(x86)\BEASTX\StudioX):<br />		On Windows systems StudioX needs the Microsoft Visual C++ runtime environment (Version 2019) in order to be executed. When your system is not up to date, it may happen that this environment is not installed on your computer, or only a different version is installed. Please install the Visual C++ environment, you can find the necessary setup file in the StudioX Folder on your harddrive (usually C:\Program Files\BEASTX\StudioX or C:\Program Files(x86)\BEASTX\StudioX):<br />
	<br />		<br />
	[[File:Vcredist_x64.PNG\|border\|none\|x200px]]<br />		[[File:Vcredist_x64.PNG\|border\|none\|x200px]]<br />
	<br />		<br />
	Or you can download the latest Microsoft Visual C++ runtime environment directly from Microsoft:<br />		Or you can download the latest Microsoft Visual C++ runtime environment directly from Microsoft directly:<br />
	<br />		<br />
	[https://~~www~~.microsoft.com/en-US/~~download~~/~~details.aspx~~?id=~~48145 www.microsoft.com/en~~-~~US/download~~]<br />		[https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Microsoft Visual C++ Redistributable latest supported downloads]<br />
	<br />		<br />
	Note when using a 32bit Windows System you need to install the vc_redist.x86.exe as well as when using a 64bit system with the 32bit StudioX Version. Only when using a 64bit Windows System, in combination with StudioX x64, you have to install the vc_redist.x64.exe instead!<br />		Note when using a 32bit Windows System you need to install the vc_redist.x86.exe as well as when using a 64bit system with the 32bit StudioX Version. Only when using a 64bit Windows System, in combination with StudioX x64, you have to install the vc_redist.x64.exe instead!<br />
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	<br />		<br />

	==When trying to install StudioX I get an error message that "~~VCRUNTIME141~~.~~DLL~~" is missing. What's that?==		==When trying to install StudioX I get an error message that "msvcp14x.dll" is missing. What's that?==
	see FAQ above<br />		see FAQ above<br />
			[[File:fehler_msvcp140dll.png\|x200px]]<br />
	<br />		<br />
	<br />		<br />

FuzzyBot: Importing a new version from external source

2022-02-19T11:20:31Z

Importing a new version from external source

← Older revision		Revision as of 11:20, 19 February 2022
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	<br />		<br />

	==StudioX shows an error message when trying to start the app==		==StudioX shows an error message when trying to start the app==
	''StudioXm.exe - Entry point not found!!''<br />		''StudioXm.exe - Entry point not found!!''<br />
	<br />		<br />

FuzzyBot: Importing a new version from external source

2022-02-19T11:19:30Z

Importing a new version from external source

← Older revision		Revision as of 11:19, 19 February 2022
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	* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.		* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.
	* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.		* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
	* Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified.~~<br />~~		* Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified.
	~~<br />~~		* When the device list is empty, check if Studiox is allowed to use bluetooth (location) in the phone settings
	<br />		<br />