Help:StudioX/en: Difference between revisions
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''StudioXm.exe - Entry point not found!!''<br /> | ''StudioXm.exe - Entry point not found!!''<br /> | ||
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It seems you're using a very old Windows Version (Windows 7, Windows Vista, ...). It is highly recommended to use a new Windows! Nevertheless you can install the 32bit Version of StudioX, this should still work with your outdated Windows. Only the 64bit Version of StudioX requires Windows 10 or newer.<br /> | It seems you're using a very old Windows Version (Windows 7, Windows Vista, ...). It is highly recommended to use a new Windows! Nevertheless you can install the 32bit Version of StudioX, this should still work with your outdated Windows. Only the 64bit Version of StudioX requires Windows 10 or newer. But please note that you may not be able to download firmware updates with your outdated system.<br /> | ||
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[[File:Win7Error.png|border|none|x100px]]<br /> | [[File:Win7Error.png|border|none|x100px]]<br /> | ||
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==StudioX | ==StudioX doesn't recognize the BEASTX system using the USB2SYS serial interface (Windows/macOS)== | ||
* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your BEASTX device. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!). | |||
* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your | |||
* Using Windows check the port settings in Windows Device Manager (Press Start and type "Device Manger"). In Device Manager right click ''Silabs CP210x USB to UART'' which is the driver for the USB2SYS interface and choose ''Properties''. In ''Properties'' open the tab ''Port settings'' and make sure the settings are as shown below (115200 baud, 8, none, 1, none). Then click ''Advanced...'' and check FiFo settings. As shown here, you can optimize the serial connection by moving the sliders. Give it a try and test different settings. On our machines, all sliders are moved to the left but you may need different settings.<br /> | * Using Windows check the port settings in Windows Device Manager (Press Start and type "Device Manger"). In Device Manager right click ''Silabs CP210x USB to UART'' which is the driver for the USB2SYS interface and choose ''Properties''. In ''Properties'' open the tab ''Port settings'' and make sure the settings are as shown below (115200 baud, 8, none, 1, none). Then click ''Advanced...'' and check FiFo settings. As shown here, you can optimize the serial connection by moving the sliders. Give it a try and test different settings. On our machines, all sliders are moved to the left but you may need different settings.<br /> | ||
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==StudioX | ==StudioX doesn't recognize the BEASTX system when using BLE2SYS bluetooth interface== | ||
* The BLE2SYS interface must be connected to the SYS port | * The BLE2SYS interface must be connected to the SYS port of the BEASTX device. Watch out for correct polarity! Make sure the LED on the BLE2SYS flashes slow and steady. By default the interface deactivates after 30 seconds when there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device. | ||
* When LED on BLE2SYS is flashing repeatedly in short intervals the device is locked due to wrong pin code. Also in this case, power cycle and try again. | * When LED on BLE2SYS is flashing repeatedly in short intervals the device is locked due to wrong pin code. Also in this case, power cycle and try again. | ||
* Keep some distance between smartphone and bluetooth device (apprx. 30cm or 1 ft). When both devices are too close, the bluetooth connection can be interupted. | * Keep some distance between smartphone and bluetooth device (apprx. 30cm or 1 ft). When both devices are too close, the bluetooth connection can be interupted. | ||
* Make sure there are no other devices around that can interfere with the 2,4GHz bluetooth connection. I.e. power off your radio transmitter or make sure to keep it at bigger distance to the helicopter. There have been reports that radio systems can interfer with the bluetooth connection when devices are on the work bench altogether!<br /> | * Make sure there are no other devices around that can interfere with the 2,4GHz bluetooth connection. I.e. power off your radio transmitter or make sure to keep it at bigger distance to the helicopter. There have been reports that radio systems can interfer with the bluetooth connection when devices are on the work bench altogether!<br /> | ||
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Usually when you click "Connect" button, the LED on the BLE2SYS must light up solid blue and data transfer should be displayed in the Studiox app. When LED goes off and you get the message "No device found", power off everything and again check for proper connection between BLE2SYS and | Usually when you click "Connect" button, the LED on the BLE2SYS must light up solid blue and data transfer should be displayed in the Studiox app. When LED goes off and you get the message "No device found", power off everything and again check for proper connection between BLE2SYS and your device's SYS port. Completely close the StudioX app (on iPhone double tap Home button and swipe StudioX app away, on Android hold menu button and swipe app away). Then power cycle your BEASTX and BLE2SYS. Start StudioX app again and try again. Ideally BLE2SYS should be selected already in the menu bar, so just click "Connect" button immediately when app opens.<br /> | ||
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==StudioXm | ==StudioXm doesn't find the BLE2SYS bluetooth interface == | ||
* Make sure bluetooth is switched on at your smartphone/tablet. | * Make sure bluetooth is switched on at your smartphone/tablet/computer. | ||
* Do NOT connect to the BLE2SYS device using the bluetooth menu of your smartphone/tablet, StudioXm will establish connection by itself! | * Do NOT connect to the BLE2SYS device using the bluetooth menu of your smartphone/tablet, StudioXm will establish connection by itself! | ||
* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol. | * BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol. | ||
* Make sure the LED on the BLE2SYS flashes | *Make sure the LED on the BLE2SYS flashes slow and steady. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device. | ||
* Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified. | * Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified. | ||
* When the device list is empty, check if Studiox is allowed to use bluetooth (location) in the phone settings | * When the device list is empty, check if Studiox is allowed to use bluetooth (location) in the phone settings | ||
* When there is a device named "HMSOFT" probably your BLE2SYS hasn't been programmed in factory correctly. Please follow steps as described [[Help:StudioX:HMSoft/en|here (click)]] in order to get your BLE2SYS working or send it back to your dealer for inspection. | |||
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=Login for update and device registration= | =Login for update and device registration= | ||
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== Firmware update shows Connection Error == | |||
* Make sure to use latest Version of the StudioX Software/App. Using an outdated software often fails to connect due to outdated SSL certificates! | |||
* Also make sure that StudioX app is not blocked by your firewall and that it can access the internet. | |||
* Using an old/outdated Windows Version (Win XP/Win 7/8) can cause SSL connection error due to missing profiles in Windows. Please make sure to use a current Windows Version. We try to support as much systems as possible. But when manufacturer stopps support for older versions there is nothing we can do, sorry!<br /> | |||
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* Make sure to use latest Version of the StudioX Software/App | * Make sure to use latest Version of the StudioX Software/App. Using an outdated software often fails to connect due to outdated SSL certificates! | ||
* Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification! | * Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification! | ||
* Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!<br /> | * Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!<br /> | ||