Translations:Help:StudioX/17/en: Difference between revisions
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''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br /> | ''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br /> | ||
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Please make sure to use the correct username that was initially used to register to the freakware network and make sure to use latest Version of StudioX/ | Please make sure to use the correct username that was initially used to register to the freakware network and make sure to use latest Version of the StudioX Software/App!<br /> | ||
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* Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification! | * Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification! | ||
Revision as of 09:03, 11 February 2020
I can't log in with my freakware Network account
I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.
Please make sure to use the correct username that was initially used to register to the freakware network and make sure to use latest Version of the StudioX Software/App!
- Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
- Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email to your account within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!