Help:StudioX/en: Difference between revisions

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''I get the error message "Wrong login or password". Trying to renew the password doesn't help.''<br />
''I get the error message "Wrong login or password". Trying to renew the password doesn't help.''<br />
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[[File:connectivity_error.jpg|border|none|x200px]]
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* Make sure to use latest Version of the StudioX Software/App, the old PC/mac Version 2.x.x will not be able to connect to the webserver anymore!
* Make sure to use latest Version of the StudioX Software/App, the old PC/mac Version 2.x.x will not be able to connect to the webserver anymore!
* Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
* Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
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| colspan="2" | [[File:Fwnetwork password 3.PNG|border|none|400px]]  
| colspan="2" | [[File:Fwnetwork password 3.PNG|border|none|400px]]  
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== How can I deregister a MICROBEAST PLUS / SPEKTRUM AR7210BX from my fw network account? ==
Deregistration of a device is not possible. We can only move the device to a different account, i. e. in case you've sold your device. Please send us an [mailto:info@beastx.com email] and tell us the new account name and serial number, then we will change the registration as soon as possible.<br />
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== StudioX says that my device is registered to another account and doesn't allow to download update files. What to do?==
To prevent from software piracy each device must be linked to exactly one user. This requires you to create an account in our network and register your device to this account (please note that creating an account is safe and easy, we just ask for a valid email address from you and we will not collect any personal data). Now if you buy a device from another person that was already registered just drop us an [mailto:info@beastx.com email] and provide the serial number of that device (and of course also your account name in case this is not your email address) then we will move that device to your account. For your convenience you can click the link in the StudioX Software or StudioXm App then an email with your serial number will be created automatically. After the device was registered to your account you can use the device just as if it was always yours.<br />
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|[[File:Fwnetwork registered 2.PNG|border|none|x200px]]
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