Translations:Help:StudioX/10/en

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StudioXm doesn't find the BLE2SYS bluetooth interface

  • Make sure bluetooth is switched on at your smartphone/tablet/computer.
  • Do NOT connect to the BLE2SYS device using the bluetooth menu of your smartphone/tablet, StudioXm will establish connection by itself!
  • BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.
  • Make sure the LED on the BLE2SYS flashes slow and steady. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
  • Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified.
  • When the device list is empty, check if Studiox is allowed to use bluetooth (location) in the phone settings
  • When there is a device named "HMSOFT" probably your BLE2SYS hasn't been programmed in factory correctly. Please follow steps as described here (click) in order to get your BLE2SYS working or send it back to your dealer for inspection.


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