Translations:StudioX UpdateInstructions/4/en

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Troubleshooting

When connecting my BEASTX device to the computer using the USB2SYS/SPMA3030 interface nothing happens. The device doesn't seem to be recognized by StudioX.

  • Make sure the wiring between interface and BEASTX device is plugged in correct polarity on both sides. If the blue LED of the USB interface is lit you've connected the wire not correctly. Usually the LED must be off. Only when data is transfered between device and interface the LED flashes randomly!
  • Make sure the USB interface is recognized by your operating system and all drivers and ports are installed correctly. Click here for further information.
  • Sometimes it can happen that other serial port devices may block the communication as StudioX searches all ports in fixed intervals. To prevent this reconfigure the StudioX Plugin configuration so that only the specifically assigned com port of your USB interface is used. When doing this please be very careful to set the parameters of "Plugin configuration" correctly otherwise you may lock the necessary serial port instead of explicitly using it. Click here for further information.
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