Changes

=Questions regarding support=

=Questions regarding support=

=My MICROBEAST / MICROBEAST PLUS is defective, where can I send it?=

==My MICROBEAST / MICROBEAST PLUS is defective, where can I send it?==

When you have an ALIGN branded device you could ask your ALIGN dealer for service or replacement. Other than that please ask your local BEASTX distributor for your country. Usually the distributors will replace your device, collect some more defective devices and then get new devices from us in exchange. Another option is to send the device directly to our service center in Germany, but when living outside Europe this can take a long time, as the parcels usually go to customs authorities first. When sending to the service center use [http://www.freakware.de/rma/rma-eng.pdf this RMA form], you will also find the shipping address there.<br />

When you have an ALIGN branded device you could ask your ALIGN dealer for service or replacement. Other than that please ask your local BEASTX distributor for your country. Usually the distributors will replace your device, collect some more defective devices and then get new devices from us in exchange. Another option is to send the device directly to our service center in Germany, but when living outside Europe this can take a long time, as the parcels usually go to customs authorities first. When sending to the service center use [http://www.freakware.de/rma/rma-eng.pdf this RMA form], you will also find the shipping address there.<br />

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