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Line 243: − <p>Regular device updates are free of charge. For upgrades that enable new functionality we may charge some fee. You can see the prices and buy them directly from StudioX. Available upgrades and prices also can be checked at the [[BEASTX_Devices/en|product overview page]].</p>+ − <p>Please have a look [[StudioX_UpdateInstructions/en|here]] if you need further information about the update/upgrade process.</p>+ − <p>No, unfortunately this features can only be offered for AR7210BX and MICROBEAST PLUS / MICROBEAST PLUS HD. Older devices can't be used due to limitations of the hardware.<br />+ Line 253:
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Importing a new version from external source
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{{DISPLAYTITLE:FAQs and troubleshooting|noerror}}
{{DISPLAYTITLE:FAQs and troubleshooting|noerror}}
==General questions==
==General questions==
===Firmware V5 for AR7210BX: Why do I have to pay for it? What benefit will I get?===
After updating your device to firmware Version 5.x.x you can do all the setup with your computer or smartphone in combination with the StudioXm App and USB2SYS/BLE2SYS interface. There is no need to do adjustments at the device using the button and the LEDs anymore (which of course is still possible to do). Additionally you can backup/restore settings, load predefined settings (currently for ALIGN TRex helicopters only), read out log data and perform a vibration analysis. As we developed the firmware and app independently from the manufacturer Horizon Hobby and did put a lot of effort in it, we charge 20 Euros for this update/upgrade plus you need the USB2SYS serial interface for the computer or BLE2SYS bluetooth interface for connection to the smartphone/tablet. In case you already have bought the PROEDITION firmware you've already paid for getting firmware from us, so you get this update for free as part of our product care. If you're not interested in the new functionality or do not want to pay anything just stay with your stock firmware V4.x.x. There is nothing wrong with it and you can still get support from Horizon Hobby.<br />
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[[File:Studioxm_gallery.png|x300px|none]]<br />
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===The AR7200BX that came with my Blade helicopter is not supported in StudioX===
===The AR7200BX that came with my Blade helicopter is not supported in StudioX===
AR7200BX with special Blade firmware on can't be programmed using StudioX as they are configured specifically for the helicopter they are installed on. Nevertheless, you can update the firmware using StudioX and make a "full" AR7200BX out of it, so that it can be used with StudioX. But note that you’ll have to use the original AR7200BX manual to setup the device in future. A factory reset will NOT revert to the Blade preset then!<br />
AR7200BX with special Blade firmware on can't be programmed using StudioX as they are configured specifically for the helicopter they are installed on. Nevertheless, you can update the firmware using StudioX and make a "full" AR7200BX out of it, so that it can be used with StudioX. But note that you’ll have to use the original AR7200BX manual to setup the device in future. A factory reset will NOT revert to the Blade preset then!<br />
===How can I get the Version 4.x.x ProEdition upgrade with AttitudeControl (Rescue bail out)? What does it cost?===
===How can I get the Version 4.x.x ProEdition upgrade with AttitudeControl (Rescue bail out)? What does it cost?===
To upgrade your SPEKTRUM AR7210BX you need the latest StudioX Software. This allows to connect to the freakware Network and register your device to your personal account when you connect it to the computer. Then all available updates and upgrades for the device will be displayed individually.<br />
To upgrade your SPEKTRUM AR7210BX you need the latest StudioX Software. This allows to connect to the freakware Network and register your device to your personal account when you connect it to the computer. Then all available updates and upgrades for the device will be displayed individually.<br />
Regular device updates are free of charge. For upgrades that enable new functionality we may charge some fee. You can see the prices and buy them directly from StudioX. Available upgrades and prices also can be checked at the [[BEASTX_Devices/en|product overview page]].<br />
Please have a look [[StudioX_UpdateInstructions/en|here]] if you need further information about the update/upgrade process.<br />
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===Is AttitudeControl (Rescue bail out) also available for the SPEKTRUM AR7200BX/AR7300BX?===
===Is AttitudeControl (Rescue bail out) also available for the SPEKTRUM AR7200BX/AR7300BX?===
No, unfortunately this features can only be offered for AR7210BX and MICROBEAST PLUS / MICROBEAST PLUS HD. Older devices can't be used due to limitations of the hardware.<br />
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===AttitudeControl can not be activated although it is switched on at Parameter menu point M===
===AttitudeControl can not be activated although it is switched on at Parameter menu point L===
Assign the switch channel for AttitudeControl in Function assignment menu either by moving the switch on the transmitter at menu point B or by skipping menu point B in order to use the gyro channel for the AttitudeControl.
Assign the switch channel for AttitudeControl in Function assignment menu either by moving the switch on the transmitter at menu point B or by skipping menu point B in order to use the gyro channel for the AttitudeControl.<br />
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===Using the tail gyro gain to activate AttitudeControl, how can I control AttitudeControl and switch the tail gyro gain with flight mode switch?===
===Using the tail gyro gain to activate AttitudeControl, how can I control AttitudeControl and switch the tail gyro gain with flight mode switch?===
===When switching on AttitudeControl on the workbench and moving the heli by hand the servos sometimes make some jerky movements===
===When switching on AttitudeControl on the workbench and moving the heli by hand the servos sometimes make some jerky movements===
This is absolutely normal behavior as the system doesn't simply apply full aileron, elevator or pitch input. The control input works in a much more sophisticated way. There are different curves and algorithm in the software which apply control input in a very special manner so the heli will be turned and leveled without loosing height and without moving to much around as good as possible. When turning the helicopter on the workbench this can cause some oscillations or bigger steps in servo movement (servo jumping) as the helicopter does not turn the same as it would do in reality.
This is absolutely normal behavior as the system doesn't simply apply full aileron, elevator or pitch input. The control input works in a much more sophisticated way. There are different curves and algorithm in the software which apply control input in a very special manner so the heli will be turned and leveled without loosing height and without moving to much around as good as possible. When turning the helicopter on the workbench this can cause some oscillations or bigger steps in servo movement (servo jumping) as the helicopter does not turn the same as it would do in reality.<br />
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===AttitudeControl does not level my helicopter perfectly===
===AttitudeControl does not level my helicopter perfectly===
* Please make sure your helicopter is running smooth and absolutely free of vibrations. Particularly with very small electric helis this is sometimes a difficult task, as there is not much mass to compensate for the vibrations and all electric components are placed very close to each other. If you see or hear any abnormalities like twitching tail or loud, vibrant noise it is very likely the AttitudeControl will not work as expected. You may try to place the AR7210BX unit at a different location on the heli or mount it with a different sort of gyro pad to compensate for those vibrations. Anyhow the best solution is to find the source of vibration, i.e. by removing tail and main blades and letting the motor run on the ground, and change defective/unbalanced parts.<br />
* Please make sure your helicopter is running smooth and absolutely free of vibrations. Particularly with very small electric helis this is sometimes a difficult task, as there is not much mass to compensate for the vibrations and all electric components are placed very close to each other. If you see or hear any abnormalities like twitching tail or loud, vibrant noise it is very likely the AttitudeControl will not work as expected. You may try to place the AR7210BX unit at a different location on the heli or mount it with a different sort of gyro pad to compensate for those vibrations. Anyhow the best solution is to find the source of vibration, i.e. by removing tail and main blades and letting the motor run on the ground, and change defective/unbalanced parts.<br />
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* High temperature changes can cause the sensors to drift and in consequence cause the artificial horizon get offset. When it's very cold outside or very hot make sure the system can acclimatize when moving the helicopter from warm to cold or from cold to warm.
* High temperature changes can cause the sensors to drift and in consequence cause the artificial horizon get offset. When it's very cold outside or very hot make sure the system can acclimatize when moving the helicopter from warm to cold or from cold to warm, before powering it up and flying.<br />
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