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[https://www.microsoft.com/en-US/download/details.aspx?id=48145 www.microsoft.com/en-US/download]<br />
[https://www.microsoft.com/en-US/download/details.aspx?id=48145 www.microsoft.com/en-US/download]<br />
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Note that when using a 32bit Windows System you need to install the vc_redist.x86.exe as well as when using a 64bit system with the 32bit StudioX Version. Only when using a 64bit Windows System, in combination with StudioX x64, you have to install the vc_redist.x64.exe instead!<br />
Note that when using a 32bit Windows System you need to install the vc_redist.x86.exe as well as when using a 64bit system with the 32bit StudioX Version. Only when using a 64bit Windows System, in combination with StudioX x64, you have to install the vc_redist.x64.exe instead!<br />
|[[File:RequestFirmware_2.png|border|none|x200px]]
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Please note that it can happen that formerly supported versions will not be supported anymore after an update of StudioX. In this case please also perform an update on your BEASTX device. We are sorry, but it is not possible for us to give support for all versions that have ever existed. Firmware updates are for free and usually bring a lot of improvements and benefits, so staying up-to-date brings lot of advantages and it makes no sense to stay with an outdated version.<br />
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''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br />
''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br />
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Please make sure to use the correct username that was initially used to register to the freakware network and make sure to use latest Version of StudioX/StudioXm App (Version 3.x.x)!!<br />
Please make sure to use the correct username that was initially used to register to the freakware network and make sure to use latest Version of the StudioX Software/App!<br />
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* Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
* Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!