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Line 78: − <br /> − + − When you enter a wrong password 3 times (or simply click the login button repeatedly) a button will appear that allows to request an email with a password reset link. Click this button and you should get this email within a few minutes. If you don't get such email check your spam folder. '''Also make sure you've entered the correct email address and especially make sure this email is a valid freakware Network account!''' If this mail address is not linked to an account of course we can't send you a password.<br />+ + + + + + + + + + + + Line 85:
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Importing a new version from external source
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==StudioX does not recognize my device==
==StudioX (Version 2.x.x) does not recognize my device==
''I start the StudioX software and connect my BEASTX device to the computer but nothing happens.''
''I start the StudioX software and connect my BEASTX device to the computer but nothing happens.''
* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your MICROBEAST / AR7xxxBX device. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your MICROBEAST / AR7xxxBX device. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
* Check the PlugIn configuration for your device within StudioX (in the menu bar click "Edit" and choose the "Plugins.." entry) as described [[StudioX_Microbeast_Plugin/en#Advanced_plugin_configuration|here]].<br />
* Check the PlugIn configuration for your device within StudioX (in the menu bar click "Edit" and choose the "Plugins.." entry) as described [[StudioX_Microbeast_Plugin/en#Advanced_plugin_configuration|here]].<br />
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'''When the blue LED lights up solid on the USB2SYS/SPMA3030 the connection wire is plugged in with wrong polarity!''' Usually the light on the interface flashes periodically when data is transferred between computer and BEASTX device, but it mustn't light up continuously.<br />
'''When the blue LED lights up solid on the USB2SYS/SPMA3030 the connection wire is plugged in with wrong polarity!''' Usually the light on the interface flashes periodically when data is transferred between computer and BEASTX device, but it mustn't light up continuously.</p><br />
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==StudioXm does not find the BLE2SYS bluetooth interface when refreshing the interface list==
==StudioXm does not find the BLE2SYS bluetooth interface when refreshing the interface list==
* Make sure bluetooth is switched on at your smartphone/tablet
* Make sure bluetooth is switched on at your smartphone/tablet.
* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this special bluetooth protocol
* Do NOT connect to the BLE2SYS device over the smartphone/tablet bluetooth menu, StudioXm establish connection by itself!
* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this special bluetooth protocol.
* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.<br />
* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.<br />
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=freakware Network login and device registration=
=freakware Network login and device registration=
==I can't log in with my freakware Network account==
''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br />
Please make sure to use the correct username that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email adress that was never ever registered. You can enter a wrong email adress and request a password for it, but this will lead to nothing but a missleading email notification! Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email to your account within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!<br />
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==I can't log in with my freakware Network account and I'm sure I have used the correct credentials==
==I can't log in with my freakware Network account and I'm sure I have used the correct credentials==
|[[File:ConfirmLogin.png|border|none|x200px]]
|[[File:ConfirmLogin.png|border|none|x200px]]
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== I've forgotten my password. How can I reset it? ==
==I've forgotten my password. How to reset? ==
In StudioX when you enter a wrong password 3 times (or simply click the login button repeatedly) a button will appear that allows to request an email with a password reset link. Click this button and you should get this email within a few minutes. If you don't get such email check your spam folder. '''Also make sure you've entered the correct email address and especially make sure this email is a valid freakware Network account!''' If this mail address is not linked to an account of course we can't send you a password.<br />
{|cellpadding="10"
{|cellpadding="10"
|-
|[[File:ForgotPW.PNG|border|none|x200px]]
|[[File:ForgotPW.PNG|border|none|x200px]]
|[[File:Fwnetwork password.PNG|border|none|x200px]]
|-
|<div style="text-align: center;">StudioX V2.x.x</div>
|<div style="text-align: center;">StudioX V3.x.x</div>
|-
| colspan="2" | [[File:Fwnetwork password 2.PNG|border|none|400px]]
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| colspan="2" | [[File:Fwnetwork password 4.PNG|border|none|400px]]
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| colspan="2" | [[File:Fwnetwork password 3.PNG|border|none|400px]]
|}<br />
|}<br />
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== How can I deregister a MICROBEAST PLUS / SPEKTRUM AR7210BX from my fw network account? ==
== How can I deregister a MICROBEAST PLUS / SPEKTRUM AR7210BX from my fw network account? ==
Deregistration of a device is not possible. We can only move the device to a different account, i. e. in case you've sold your device. Please send us an [mailto:info@beastx.com email] and tell us the new account name and serial number, then we will change the registration as soon as possible.<br />
Deregistration of a device is not possible. We can only move the device to a different account, i. e. in case you've sold your device. Please send us an [mailto:info@beastx.com email] and tell us the new account name and serial number, then we will change the registration as soon as possible.<br />
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