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Line 172: − <br /> − − == How can I deregister a MICROBEAST PLUS / SPEKTRUM AR7210BX from my fw network account? == − Deregistration of a device is not possible. We can only move the device to a different account, i. e. in case you've sold your device. Please send us an [mailto:info@beastx.com email] and tell us the new account name and serial number, then we will change the registration as soon as possible.<br /> − <br /> − <br /> − − == StudioX says that my device is registered to another account and doesn't allow to download update files. What to do?== − To prevent from software piracy each device must be linked to exactly one user. This requires you to create an account in our network and register your device to this account (please note that creating an account is safe and easy, we just ask for a valid email address from you and we will not collect any personal data). Now if you buy a device from another person that was already registered just drop us an [mailto:info@beastx.com email] and provide the serial number of that device (and of course also your account name in case this is not your email address) then we will move that device to your account. For your convenience you can click the link in the StudioX Software or StudioXm App then an email with your serial number will be created automatically. After the device was registered to your account you can use the device just as if it was always yours.<br /> − {|cellpadding="10" − |- − |[[File:Fwnetwork registered 0.png|border|none|x200px]] − |[[File:Fwnetwork registered 2.PNG|border|none|x200px]] − |}<br /> − <br />
Updating to match new version of source page
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==When trying to install StudioX I get an error message that "vc_redistx.exe" is missing. What's that?==
==Studiox will not download or install on Windows computer==
On Windows systems StudioX needs the Microsoft Visual C++ runtime environment (Version 2017) in order to be executed. When your system is not up to date, it may happen that this environment is not installed on your computer, or only a different version is installed. Please install the Visual C++ invironment, you can find the necessary setup file in the StudioX Folder on your harddrive (usually C:\Program Files\BEASTX\StudioX or C:\Program Files(x86)\BEASTX\StudioX):<br />
''When downloading with Microsoft EDGE there pops up a little warning sign. When clicking it says the file is not save and only gives the option to delete the file.''<br />
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{|cellpadding="10"
|-
|[[File:Bildschirmfoto 2022-06-28 um 19.52.44.png|border|none|x200px]]
|- style="text-align:center"
| Download the file from the BEASTX website.
|-
|}<br />
{|cellpadding="10"
|-
|[[File:Bildschirmfoto 2022-06-28 um 19.52.54.png|border|none|350px]]
|[[File:Bildschirmfoto 2022-06-28 um 19.53.11.png|border|none|350px]]
|- style="text-align:center"
| A warning message appears.
| Click the three dots "..." and choose "Keep file"
|}<br />
{|cellpadding="10"
|-
|[[File:Bildschirmfoto 2022-06-28 um 19.53.20.png|border|none|350px]]
|[[File:Bildschirmfoto 2022-06-28 um 19.53.25.png|border|none|350px]]
|- style="text-align:center"
| Here click the down pointing arrow for more options.
| Now choose "Keep anyway".
|}<br />
{|cellpadding="10"
|-
|[[File:Bildschirmfoto 2022-06-28 um 19.53.56.png|border|none|350px]]
|[[File:Bildschirmfoto 2022-06-28 um 19.54.05.png|border|none|350px]]
|- style="text-align:center"
| Finally, the file was stored on the hard drive.
| Open the folder that it was stored to and start the installer.
|}<br />
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==When trying to install StudioX I get an error message that "vc_redist...exe" is missing. What's that?==
On Windows systems StudioX needs the Microsoft Visual C++ runtime environment (Version 2019) in order to be executed. When your system is not up to date, it may happen that this environment is not installed on your computer, or only a different version is installed. Please install the Visual C++ environment, you can find the necessary setup file in the StudioX Folder on your harddrive (usually C:\Program Files\BEASTX\StudioX or C:\Program Files(x86)\BEASTX\StudioX):<br />
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[[File:Vcredist_x64.PNG|border|none|x200px]]<br />
[[File:Vcredist_x64.PNG|border|none|x200px]]<br />
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Or you can download the latest Microsoft Visual C++ runtime environment directly from Microsoft:<br />
Or you can download the latest Microsoft Visual C++ runtime environment directly from Microsoft directly:<br />
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[https://www.microsoft.com/en-US/download/details.aspx?id=48145 www.microsoft.com/en-US/download]<br />
[https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Microsoft Visual C++ Redistributable latest supported downloads]<br />
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When using a 32bit Windows System you need to install the vc_redist.x86.exe.
When using a 64bit system please install both versions vc_redist.x86.exe and vc_redist.x64.exe!<br />
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==When trying to install StudioX I get an error message that "VCRUNTIME141.DLL" is missing. What's that?==
==When trying to install StudioX I get an error message that "msvcp14x.dll" is missing. What's that?==
see FAQ above<br />
see FAQ above<br />
[[File:fehler_msvcp140dll.png|x200px]]<br />
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==StudioX shows an error message when trying to start the app==
''StudioXm.exe - Entry point not found!!''<br />
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It seems you're using a very old Windows Version (Windows 7, Windows Vista, ...). It is highly recommended to use a new Windows! Nevertheless you can install the 32bit Version of StudioX, this should still work with your outdated Windows. Only the 64bit Version of StudioX requires Windows 10 or newer.<br />
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[[File:Win7Error.png|border|none|x100px]]<br />
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* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.
* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.
* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
* Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified.<br />
* Click "Rescan" to start searching for bluetooth device in StudioX. Usually you should see some device called "BLE2SYS". But the name can be different especially when you've bought a used device from someone else. There can be other devices with long numbers like "Unknown{(12345....)}". Do not try to connect to those, these are different bluetooth devices around that can't be indentified.
* When the device list is empty, check if Studiox is allowed to use bluetooth (location) in the phone settings
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{|cellpadding="15"
|-
| [[File:Android_BLE_empty.png|none|x250px]]
| [[File:Android_app_settings.png|none|x250px]]
| [[File:Android_all_denied.png|none|x250px]]
|-
| [[File:Android_location.png|none|x250px]]
| [[File:Android_file.png|none|x250px]]
| [[File:Android_all_allowed.png|none|x250px]]
|}
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== I can't rember the PIN code for BLE2SYS ==
Please try default codes 1111, 0000 or 1234. If this doesn't help please contact the support team.<br />
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''I get the error message "Wrong login or password". Trying to renew the password doesn't help.''<br />
''I get the error message "Wrong login or password". Trying to renew the password doesn't help.''<br />
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{|cellpadding="10"
[[File:connectivity_error.jpg|border|none|x200px]]
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* Make sure to use latest Version of the StudioX Software/App, the old PC/mac Version 2.x.x will not be able to connect to the webserver anymore!
* Make sure to use latest Version of the StudioX Software/App, the old PC/mac Version 2.x.x will not be able to connect to the webserver anymore!
* Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
* Please verify to use the correct email address that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
| colspan="2" | [[File:Fwnetwork password 3.PNG|border|none|400px]]
| colspan="2" | [[File:Fwnetwork password 3.PNG|border|none|400px]]
|}<br />
|}<br />
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