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=Connection issues=
 
=Connection issues=
== I updated to StudioXm (StudioX Version 3.x.x) but it does not recognize my MICROBEAST / AR7200BX / AR7300BX device ==
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<!-- == I updated to StudioXm (StudioX Version 3.x.x) but it does not recognize my MICROBEAST / AR7200BX / AR7300BX device ==
 
Please stay with StudioX Version 2.2.4. StudioXm (StudioX 3) will not support old BEASTX devices anymore (MICROBEAST , AR7200, Ar7300, RX2SIM). You can download StudioX 2.2.4 with this link:<br />
 
Please stay with StudioX Version 2.2.4. StudioXm (StudioX 3) will not support old BEASTX devices anymore (MICROBEAST , AR7200, Ar7300, RX2SIM). You can download StudioX 2.2.4 with this link:<br />
 
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* The update notification of StudioX can be deactivated in the menus.
 
* The update notification of StudioX can be deactivated in the menus.
 
* You can install StudioX 2 and StudioXm (StudioX 3) parallel on your computer in order to stay up to date with newer devices (MICROBEAST PLUS, AR7210BX, NANOBEAST, BLE2SYS). Also installing StudioXm (StudioX 3) will not remove the old StudioX from your computer!<br />
 
* You can install StudioX 2 and StudioXm (StudioX 3) parallel on your computer in order to stay up to date with newer devices (MICROBEAST PLUS, AR7210BX, NANOBEAST, BLE2SYS). Also installing StudioXm (StudioX 3) will not remove the old StudioX from your computer!<br />
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==StudioX (Version 2.x.x) does not recognize my device==
 
==StudioX (Version 2.x.x) does not recognize my device==
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* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your MICROBEAST PLUS / AR7210BX. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
 
* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your MICROBEAST PLUS / AR7210BX. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
 
* When using a smartphone the BLE2SYS interface must be connected to the SYS port, watch out for correct polarity. Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
 
* When using a smartphone the BLE2SYS interface must be connected to the SYS port, watch out for correct polarity. Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
* StudioXm (StudioX 3) is only compatible with MICROBEAST PLUS, Spektrum AR7210BX, NANOBEAST and BLE2SYS. It will not connect to older MICROBEAST or AR7200BX/AR7300BX. To those please use the old StudioX (Version 2).
   
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==I can't log in with my freakware Network account==
 
==I can't log in with my freakware Network account==
 
''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br />
 
''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br />
Please make sure to use the correct username that was initially used to register to the freakware network. Neither use your freakware.de shop login nor use a different email adress that was never ever registered. You can enter a wrong email adress and request a password for it, but this will lead to nothing but a missleading email notification! Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email to your account within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!<br />
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Please make sure to use the correct username that was initially used to register to the freakware network and make sure to use latest Version of StudioX/StudioXm App (Version 3.x.x)!!<br />
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* Neither use your freakware.de shop login nor use a different email address that was never ever registered. You can enter a wrong email address and request a password for it, but this will lead to nothing but a missleading email notification!
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* Also make sure that your email was confirmed when doing the registration process. Usually you should get a confirmation email to your account within minutes when registering from StudioX. If you did not get such email check your Spam and Trash folders of your email account. Sometimes this email will be sorted out by your mail provider or spam filter as it is an automatic mail. If you can't find that mail anyways contact the BEASTX service to get your account activated manually!<br />
 
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==I can't log in with my freakware Network account and I'm sure I have used the correct credentials==
 
==I can't log in with my freakware Network account and I'm sure I have used the correct credentials==
Make sure to use latest StudioX Version 2.2.4 or the StudioXm App (Version 3.1.0). Please note that older version can't connect to our webserver anymore as it has been updated recently!<br />
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Make sure to use latest Version of the StudioX/StudioXm App (Version 3.x.x). Please note that possibly older version can't connect to our webserver anymore!<br />
 
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==I've forgotten my password. How to reset? ==
 
==I've forgotten my password. How to reset? ==
In StudioX when you enter a wrong password 3 times (or simply click the login button repeatedly) a button will appear that allows to request an email with a password reset link. Click this button and you should get this email within a few minutes. If you don't get such email check your spam folder. '''Also make sure you've entered the correct email address and especially make sure this email is a valid freakware Network account!''' If this mail address is not linked to an account of course we can't send you a password.<br />
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In StudioX on the initial Firmware Update login form click the "Password forgotten" button to request an email with a password reset link. You should get this email within a few minutes. If you don't get such email check your spam folder. '''Also make sure you've entered the correct email address and especially make sure this email is a valid freakware Network account!''' If this mail address is not linked to an account of course we can't send you a password.<br />
 
{|cellpadding="10"
 
{|cellpadding="10"
 
|-
 
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|[[File:ForgotPW.PNG|border|none|x200px]]
   
|[[File:Fwnetwork password.PNG|border|none|x200px]]  
 
|[[File:Fwnetwork password.PNG|border|none|x200px]]  
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|<div style="text-align: center;">StudioX V2.x.x</div>
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|<div style="text-align: center;">StudioX V3.x.x</div>
   
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| colspan="2" | [[File:Fwnetwork password 2.PNG|border|none|400px]]  
 
| colspan="2" | [[File:Fwnetwork password 2.PNG|border|none|400px]]  
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