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Line 2: − + − On Windows systems StudioX needs the Microsoft Visual C++ runtime environment (Version 2015) in order to be executed. When your system is not up to date, it may happen that this environment is not installed on your computer, or only a different version is installed. Please download the Microsoft Visual C++ runtime environment from Microsoft (vc_redist.x86.exe) and install manually:<br />+ − [https://www.microsoft.com/en-US/download/details.aspx?id=48145 www.microsoft.com/en-US/download]<br />+ + + + − + − =When trying to install StudioX I get an error message that "VCRUNTIME140.DLL" is missing. What's that?= − On Windows systems StudioX needs the Microsoft Visual C++ runtime environment (Version 2015) in order to be executed. When your system is not up to date, it may happen that this environment is not installed on your computer, or only a different version is installed. Please download the Microsoft Visual C++ runtime environment from Microsoft (vc_redist.x86.exe) and install manually:<br /> + + − + − <!-- == I updated to StudioXm (StudioX Version 3.x.x) but it does not recognize my MICROBEAST / AR7200BX / AR7300BX device ==+ − Please stay with StudioX Version 2.2.4. StudioXm (StudioX 3) will not support old BEASTX devices anymore (MICROBEAST , AR7200, Ar7300, RX2SIM). You can download StudioX 2.2.4 with this link:<br /> − [http://studiox.beastx.com/download/win/StudioXSetup_224.exe http://studiox.beastx.com/]<br /> − <br /> − * The update notification of StudioX can be deactivated in the menus. − * You can install StudioX 2 and StudioXm (StudioX 3) parallel on your computer in order to stay up to date with newer devices (MICROBEAST PLUS, AR7210BX, NANOBEAST, BLE2SYS). Also installing StudioXm (StudioX 3) will not remove the old StudioX from your computer!<br /> − + − ''I start the StudioX software and connect my BEASTX device to the computer but nothing happens.'' − * Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your MICROBEAST / AR7xxxBX device. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!). − * On computers with Microsoft Windows operating system make sure the driver files for the USB2SYS / SPMA3030 / RX2SIM interface has been installed as described [[USB2SYS/SPMA3030_driver_installation/en|here]]. − * Check the PlugIn configuration for your device within StudioX (in the menu bar click "Edit" and choose the "Plugins.." entry) as described [[StudioX_Microbeast_Plugin/en#Advanced_plugin_configuration|here]].<br /> − <br /> − '''When the blue LED lights up solid on the USB2SYS/SPMA3030 the connection wire is plugged in with wrong polarity!''' Usually the light on the interface flashes periodically when data is transferred between computer and BEASTX device, but it mustn't light up continuously.<br /> − <br /> --> − + Line 45:
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Updating to match new version of source page
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=When trying to install StudioX I get an error message that "vc_redistx86.exe" is missing. What's that?=
=Installation=
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==When trying to install StudioX I get an error message that "vc_redistx.exe" is missing. What's that?==
On Windows systems StudioX needs the Microsoft Visual C++ runtime environment (Version 2017) in order to be executed. When your system is not up to date, it may happen that this environment is not installed on your computer, or only a different version is installed. Please install the Visual C++ invironment, you can find the necessary setup file in the StudioX Folder on your harddrive (usually C:\Program Files\BEASTX\StudioX or C:\Program Files(x86)\BEASTX\StudioX):<br />
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[[File:vcredist_x64.png|border|none|x200px]]<br />
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Or you can download the latest Microsoft Visual C++ runtime environment directly from Microsoft:<br />
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[https://www.microsoft.com/en-US/download/details.aspx?id=48145 www.microsoft.com/en-US/download]<br />
[https://www.microsoft.com/en-US/download/details.aspx?id=48145 www.microsoft.com/en-US/download]<br />
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Note that when using a 32bit Windows System you need to install the vc_redist.x86.exe as well as when using a 64bit system with the 32bit StudioX Version. Only when using a 64bit Windows System, in combination with StudioX x64, you have to install the vc_redist.x64.exe instead!<br />
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=Connection issues=
==When trying to install StudioX I get an error message that "VCRUNTIME141.DLL" is missing. What's that?==
see FAQ above<br />
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==StudioX (Version 2.x.x) does not recognize my device==
=Device connection=
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==StudioX does not recognize my device==
==StudioX does not recognize my device==
''I'm sure I have selected the correct interface port but StudioX scans for some time and than says no device found.''
''I'm sure I have selected the correct interface port but StudioX scans for some time and than says no device found.''
* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your MICROBEAST PLUS / AR7210BX. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
* Make sure the wiring is connected correctly. The servo wire coming from the USB interface goes into SYS port on your MICROBEAST PLUS / AR7210BX. Watch out for correct polarity and '''make sure that the device is powered from a receiver battery or BEC''' (only when using the RX2SIM interface the BEASTX device can be powered from the USB port!).
* When using a smartphone the BLE2SYS interface must be connected to the SYS port, watch out for correct polarity. Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.
* When using a smartphone the BLE2SYS interface must be connected to the SYS port, watch out for correct polarity. Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds when there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.<br />
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==StudioXm does not find the BLE2SYS bluetooth interface when refreshing the interface list==
==StudioXm does not find the BLE2SYS bluetooth interface when refreshing the interface list==
* Make sure bluetooth is switched on at your smartphone/tablet.
* Make sure bluetooth is switched on at your smartphone/tablet.
* Do NOT connect to the BLE2SYS device over the smartphone/tablet bluetooth menu, StudioXm establish connection by itself!
* Do NOT connect to the BLE2SYS device using the bluetooth menu of your smartphone/tablet, StudioXm will establish connection by itself!
* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this special bluetooth protocol.
* BLE2SYS uses bluetooth smart (bluetooth LE), make sure your mobile device supports this specific bluetooth protocol.
* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.<br />
* Make sure the LED on the BLE2SYS flashes in intervals of 2 seconds. By default the interface deactivates after 30 seconds whe there is no connection. In this case the LED is off. You have to cylce power in order to reactivate the device.<br />
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== I get the message that my device is not supported by StudioX. What can I do?==
== I get the message that my device is not supported by StudioX. What can I do?==
Please update your device to the latest firmware version then you can use StudioX in full functionality. Firmware update function is always available only the other functions like setup and backup/restore may not be available when you use an older firmware version!<br />
Please update your device to the latest firmware version then you can use StudioX in full functionality. Firmware update function is always available, only the other functions like setup and backup/restore may not be available when you use an older firmware version!<br />
{|cellpadding="10"
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|[[File:RequestFirmware.png|border|none|x200px]]
|[[File:RequestFirmware.png|border|none|x200px]]
=freakware Network login and device registration=
=freakware Network login and device registration=
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==I can't log in with my freakware Network account==
==I can't log in with my freakware Network account==
''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br />
''I get the error message "Wrong login or password". When trying to renew the password I get some mail with a link, but this does not seem to work out.''<br />
==I can't log in with my freakware Network account and I'm sure I have used the correct credentials==
==I can't log in with my freakware Network account and I'm sure I have used the correct credentials==
Make sure to use latest Version of the StudioX/StudioXm App (Version 3.x.x). Please note that possibly older version can't connect to our webserver anymore!<br />
Make sure to always use the atest Version of the StudioX/StudioXm App. Please note that older version may not be able to our webserver anymore as server configuration may change from time to time!<br />
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