Translations:Help:FAQ/3/en
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To enter one of the menus you have to wait until the unit did perform the self test and did fully initialize: The Status LED must get blue or purple and the cycling LEDs A to G and H to N must have stopped.
Factory reset only can be performed when being within Setup menu. So you have at least to get to Setup menu point A (or later), release the button and then push it and keep it pushed for at least 10 seconds. Note that factory reset will only revert all parameters of parameter menu and setup menu to default. It has no influence on receiver menu parameters. If the unit does not initialize due to wrong receiver setting the factory reset will not help. In such case also have a look here.